F.A.Q.

Can I get tickets to Download Festival 2018?

Yes, full tickets are available on our website, Livenation.es and Ticketmaster.es, any retail that works with Ticketmaster and also by telephone from November 7th 2017.

 

Can I purchase physical tickets?

No.

 

How can access to the festival?

The entrance will be Camino Perales, s/n only.

 

Which are the advantages of the VIP ticket?

FRONT STAGE AREA access (Stages 1 and 2), VIP area access, exclusive bar and restaurant service, access to the site by lane exclusive entrance, welcome Pack with exclusive merchandising custom design, commemorative pass and souvenir ticket. Personalized attention and staff

 

What is the limit to upgrade my general ticket to RIP?

You can do it online or at the box offices on the day of the show.

 

How to exchange 1 day or 3 days ticket for a wristband

Tickest can be exchanged for wristbands on Wednesday 27th from 5 to 9 p.m. at the venue.
Thursday 28th, Friday 29th and Saturday 30th from 12 p.m. at the venue.

Bring your tickets to the entrance of the festival site and a bracelet will be handled. The wristband is personal and non- transferable and must be kept during the three days. The wristband allows you to go in and out of the festival. You can`t remove the wristband, during the three days, as it will not be replaced or changed. In case you lose or damage it you will loose the access to the festival.

Wristbands are resitant enough to be kept without damage for months.

If you have a 1 day ticket, you won’t be allowed to enter again into the venue once you have left it.

 

Where can I collect my Zippo lighter?

At the Zippo stand inside the festival. You will need to bring your ID, Passport or a signed authorization by the person who purchased it.

 

Are minors allowed?

Yes, minors under 16 must be accompanied by and adult who must be in charge of the minor during the festival. Both should have their ID or passport.

 

Do minors have to pay for the ticket?

Minors aged between 1 and 10 can get in for free. We recommend ear protection (plugs).

 

Is there any camping or acommodation?

No, there is not camping at the festival.

 

Reduced Movility

There will be a reduced movility area and toilets. You can only be accompanied by one person and they must have purchased the regulatory ticket. PRM should have a medical certificate.

 

Food and drinks

It is not allowed to access the festival site with any kind of food or drink. Only 1½L water bottles without bottle cap.

Download Festival will have a big variety of food trucks for vegan, vegetarian, celiac, etc as well as regular beer and gluten free

 

Objects NOT allowed at the festival

  • Aerosol cans
  • Knifes, weapons, sharp objects or any kind of weapons
  • Bicycles, skates, skateboards
  • Glass, pouches, canteens
  • Fireworks, flasks, firecrackers
  • Self-stick, tripods
  • Flyers
  • Laser Pointers, Lanterns
  • Audio video recorder devices, photo cameras
  • Musical instruments
  • Animals
  • Illegal drugs
  • Chairs

 

Lockers

There will be lockers to keep bags, jackets, helmets, etc. Suitcases will not be allowed. Lockers have to be emptied at the end of each day of the festival. Any object inside the lockers after the venue is closed will be confiscated.

 

Lost and found

All lost objets during the festival will be at lockers area. Once the festival is finished, all these objects will be moved to the local police. If you find any object, please deposit it at the lockers area so its owner can recover it.

 

Parking RIP

There is no parking at the festival